Shipping policy

 

Shipping Policy — Bleached Renaissance

Effective from 01-01-2023


1. Order Processing

All orders are processed within 1–3 business days.

Once your order is prepared, it will be handed over to the carrier for shipment.


2. Delivery Times

We aim for all orders to be delivered within 1 week from the moment of purchase.

  • Netherlands: 1–3 business days after dispatch
  • Europe: 2–5 business days after dispatch
  • International: 3–7 business days after dispatch

Delivery times may vary depending on location and external factors.


3. Shipping Methods & Rates

Shipping options and rates are calculated at checkout based on your location and selected method.


4. International Shipping

We ship worldwide.

Customs duties, import taxes, or additional fees are the responsibility of the customer.


5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

If you experience issues with tracking, contact us and we’ll assist you.


6. Address Accuracy

Customers are responsible for providing the correct shipping address.

We are not liable for delays or lost packages due to incorrect address details.


7. Shipping Delays

While we aim to deliver within 1 week, delays may occur due to:

  • carrier issues
  • customs processing
  • holidays or high demand

8. Lost or Damaged Shipments

If your package is lost or arrives damaged:

  • Contact us immediately
  • Include photos if applicable

We will work towards a fair solution.


9. Contact

info@bleachedrenaissance.nl